Delivery

DELIVERY

We endeavour to dispatch all orders placed before 1:00pm GMT Monday - Friday on the same day subject to stock availability.

Shipping is free to all UK mainland addresses. A shipping charge applies to offshore UK addresses and all international deliveries and a surcharge will apply, as such please contact us before buying so a shipping cost, method and an estimate of delivery time is provided prior to checkout.

Typically the UK mainland shipping service is 1-2 working days, delivery times will be stated at checkout. Delivery methods and times stated at checkout are the delivery commitments provided by our couriers. Romchom Ltd trading as Vehicle Revolution London will not be held responsible for any delays by the courier. Please allow sufficient time for delivery, our courier service is very good but delays can happen. Please note that Saturday is not classified as a standard delivery day and so Monday becomes the next working day after Friday.

Occasionally deliveries can be delayed for reasons such as adverse weather conditions, overloading in the courier network due to Christmas, Easter, etc. If your delivery has not been received within the estimated timescale please contact our Customer Service Team who will assist with resolving any issues.

If shipping outside the EU, please note that further delays can occur due to customs. All international consignments must have a contact telephone number for delivery. Please make sure you add the delivery telephone number during checkout. Order dispatch may be delayed if no contact number is provided at checkout.

You will be sent an email when your order is dispatched with the courier details, if your email details have been provided.

Delivery

Once we are in receipt of your order you will be issued an email or we will contact you via telephone confirming stock availability and an estimated delivery/dispatch date for your goods. The vast majority of our goods are dispatched same day or within 24 working hours from receipt or your order.

As well as delivering in the UK we also ship worldwide. All goods sent outside the UK mainland are sent via a dedicated courier delivery service which usually takes approx. 2-5 days. Delivery costs to countries outside the UK mainland may vary depending on destination and size/weight of parcels.

For large orders, such as body parts (bumpers, engine hoods etc.), international delivery costs may vary slightly depending on the destination and volumetric weight of your order. We will contact you via email once the order is placed to inform you of such costs. Alternatively please contact us for a shipping quote and available options.

UK Postage

Small packages are sent using Royal Mail First Class parcel post. Bigger and higher value orders are sent with Royal Mail Special Delivery/Recorded Delivery or by courier. All orders are fully insured and most will require a signature on delivery.

International Postage / Shipping Rates

Please contact us prior to making your purchase to confirm international shipping/postage rates. International orders that are to large (Over 2kg) for Airmail will be sent via courier. Items such as body parts (bumpers, grill, bonnets, large spoilers, side step kits, wheels etc.) are classed as oversized items and will only be shipped via courier. This enables us to accurately calculate your shipping charges based upon the weight and destination of your parcel. Payment for the shipping charge is not taken until dispatch.

Product Availability

A lot of the products you see displayed on our website are held in stock in our warehouse in the UK and are usually dispatched same day or within 24 working hours from receipt or your order. All other items not in stock will be ordered direct from the manufacturer/importer.

Items held in stock with the manufacturer/importer are usually delivered to us within 1-3 working days from receipt or your order. All items which are out of stock at our warehouse and are out of stock with the manufacturer/importer usually take between 1-3 weeks on average to arrive from the manufacturer /importer. Some special made to order / customised parts can take between 3-6 weeks to manufacturer. Should this be the case you will be notified of your estimated delivery/dispatch date.